Customer service is a huge issue for us
In 2012 we both left well-paid jobs with a vision to create a modern Accountancy practice which would offer more than just number crunching services.
Customer service has always been our number-one priority—the foundation on which Aldous & Saunders was born. Every day, we work hard to create an environment where customized business support goes hand-in-hand with exceptional accounting advice and services. We believe this is the cornerstone of modern accounting and its commitment to today’s diverse group of customers.
We set out with a clear vision of what we wanted to achieve, and the advances in new technology were going to play a key part in this.
In addition, staying on the forefront of technology remains important part of our commitment to our Norfolk/Norwich customer base. When we began the company, cloud accounting technology had just begun to gain momentum. Even in its infancy, we knew it would be instrumental in helping us build our business and be part of our clients’ success. Implementing cloud technology in our own business and for others in and around our local area, and accross the UK, continues to provide many benefits, including streamlined processes, automated accounting and time freed up for additional development tasks.