Customer service is a huge issue for us! From our experience in previous positions with other companies, we could see where the issues were and what needed to be done but felt frustrated by how this was being badly managed. We listened to our clients concerns and found it was the simple things that they wanted us to be good at that made all the difference to them! By building a strong foundation of trust and support, we are fortunate enough to be working closely with some fantastic people throughout the UK who want to continue working alongside us.
The 21st century brings with it an age where advances in new technology and the rise of social media now plays a major part in all our lives, so it was only natural that we embraced this and created an open social media platform where information and advice could be shared. Our closed Facebook group provides the perfect environment for our clients to promote their products and services and generate new business opportunities. In addition to this, we also felt it was important to have a training programme that offers all the necessary ingredients to help our clients generate more sales and profits! Our solution is ‘The Business Growth Club’, a joint venture with a good friend of ours, Neil Foley and the results have been simply amazing!
By embracing new technology, improving customer services and providing business support & training, we have made a huge difference to the lives of our clients, and we’re not slowing down. We’re still a relatively young business, with a lot of experience, knowledge, and insight behind us, and we have some exciting developments planned for the future.